Swa Support & FAQs

Welcome to the Swa Support page! Below you’ll find common questions, troubleshooting steps, and contact information to help you get the most out of Swa in both Slack and Teams.

We’re Here to Help

Need help with Swa? Check out the FAQ below, or reach out! Our team is ready to assist with setup, Slack integration, or using AI models like Grok, Claude, or ChatGPT.

Fill out the form below, and we’ll get back to you within 24–48 hours

Swa is a multi-agent, multi-modal platform that integrates Generative AI models and capabilities directly into Slack, Teams, SMS, and more! Swa helps businesses leverage AI without heavy data storage, per user fees, or lock-in requirements.

  • Enhanced Productivity: Quick answers on company info, help and support at your fingertips, custom consultants for your every wish!

  • Cross-Platform: Connect Slack, Teams, SMS and more with Generative AI. 

  • Data Control: Swa only fetches necessary data in real time, so you keep control of your information.

Yes! Swa is fully compatible with the free versions of Slack and Teams. 

Some features like extended context will be limited by the retention and feature policy in the free versions, but all other features and functionality is fully accessible. 

Add Swa to Your Slack Workspace in Just a Few Clicks!

Swa is currently only available for Slack.
Teams, Google Talk, SMS, and more coming soon!

Contact Us if you would like to test Swa for Teams!

 

  • Channel/Conversation Access: Ensure Swa is invited or has access.

  • @Mention: Try mentioning @Swa to check if it’s active.

  • Restart: Close and reopen Slack/Teams.

  • Contact Support: If issues persist, email support@swa-ai.com.

  • Admin Approval: Confirm your admin has approved.

  • Limits: Some Slack/Teams plans limit the number of third-party apps.

  • Reinstall: Try removing and reinstalling.

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