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Getting Started

Your AI teammate is ready to work. Here's how to get the most out of Swa.

Using Swa in Slack

Once Swa is installed in your workspace, you can interact with it in three ways:

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Public Channels
Mention @swa in any public channel. The whole team can see and collaborate on responses. Custom agents are available here too.
🔒
Private Channels
Invite Swa to any private channel. Content stays isolated to invited members only. No cross-channel sharing.
💬
Direct Messages
Message Swa directly. No @mention needed. Messages are completely private to you.

Tip: Swa works with free Slack and Microsoft Teams plans. Some extended context features may be limited by free-tier policies of those platforms.


Creating Custom Agents

Build purpose-built AI assistants tailored to your needs. Creating an agent takes seconds:

  1. Check existing agents by typing @swa list my agents to make sure your name is unique
  2. Describe your agent with a clear purpose, focus areas, and communication style
  3. Choose a model from: Claude (Anthropic), ChatGPT (OpenAI), Perplexity, Grok (xAI), or others
  4. Deploy with a simple command and start using it immediately

Agents can also be chained together. For example: @swa ask perplexity to research X and then use my SEO Writer to draft a blog post

Learn more about agents on our Agents page.


Example Use Cases

Swa handles AI tasks across strategy, operations, marketing, logistics, and more:

Cost Optimization
Analyze spending patterns and identify savings opportunities across departments.
Customer Support
Draft escalation plans, create response templates, and analyze customer sentiment.
Marketing Content
Generate blog posts, social copy, email campaigns, and SEO content.
Project Planning
Break down projects, estimate timelines, create task lists, and track progress.
Policy & Compliance
Draft liability policies, review contracts, and check regulatory compliance.
HR & Recruiting
Create job descriptions, screen resumes, and generate onboarding materials.

Admin Portal

Workspace administrators manage everything from the Admin Portal:

See the full admin experience on our Admin Portal page.


Best Practices


Limitations


Need Help?

Check our Support page for FAQs, or reach out directly:

Ready to get started?

Set up Swa for your team in under 3 minutes.

Get Started